Who we are
Our website address is: https://denovosmiles.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Our site uses a third party service to match browser cookies to your mailing address. We then use another company to send
special offers through the mail on our behalf. Our company never receives or stores any of this information and our third parties do
not provide or sell this information to any other company or service.”
To opt-out of receiving our direct mail, you may send us an email at support@denovosmiles.com, call us at (425) 276-4611, or send a written request to 10700 SE 174th St. Suite 202, Renton, WA 98055. We will honor those requests,
but please understand that it may take 7 of days for such mailings to end.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Mobile Policy
By providing your mobile number and opting into our messaging service, you consent to receive SMS messages from Denovo Dental related to your inquiries, appointments, and promotional offers. Message frequency may vary. Message and data rates may apply.
- Opt-Out: You can cancel the SMS service at any time by replying “STOP” to any message. Upon receiving “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
- Help: If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to support@denovosmiles.com.
- Data Sharing: We may share your mobile number with SMS carriers solely for the purpose of message delivery. Carriers are not liable for delayed or undelivered messages.
For more information, please review our full Privacy Policy and Terms of Use.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.